Effective 1/9/21 – The Humane Society of Forsyth County has had a positive COVID exposure. Based on the CDC guidelines, we will be closed to the public for all appointments and services and reopen on Tuesday, January 19th, on an appointment-only basis. We are taking these extra precautions to deep clean our facility for our staff and customers’ safety. For general questions, please contact us at and allow a 2-hour window for a response. We will also be monitoring our phones. Please contact us at 770-887-6480, listen to the message in its entirety, and follow the prompts to leave a voice message in the appropriate mailbox to allow us to serve you best. Calls received after 5 pm will be returned the following day. We thank you for your patience and support as we work through this current situation.

Effective 8/7/20 – In our efforts to keep our staff and the general public safe, we will continue to operate on an appointment only basis. Please email us at for information on our low cost wellness clinic, pet assistance, and adoption programs. For more information on adoptable animals please click here and complete the online interest form for the cat or dog you are interested in adopting. Once received, one of our adoption coordinators will contact you to approve your application, and schedule an appointment for you to visit our facility. We appreciate the support of our patrons as we navigate our way through the pandemic and apologize in advance that we are unable to take walk-in appointments during this time. We will continue to update our followers as new information becomes available. On behalf of the staff and board of directors, we wish you all good health.

Effective 5/12/20 – Effective Tuesday May 12th we will resume our Wellness Clinic, Spay/Neuter Services, & Adoption Services on an appointment only basis. The safety & well-being of our staff and patrons is extremely important to us and will continue to follow the guidelines recommended by the Center of Disease Control (CDC) regarding social distancing, limiting the number of people in the facility at a given time, and more frequent sanitizing of surfaces particularly in higher traffic areas. To schedule an appointment, please contact us at 770-887-6480 or email us On behalf of all of us at the HSFC we thank you for your continued support and wish you safety and good health.

Effective 4/2/20 – To comply with the sheltering in place guidelines issued by Governor Kemp, The Humane Society of Forsyth County will be closed effective immediately for all non-essential business including Adoptions and public wellness clinic services. We will be available by appointment only for continued puppy and kitten vaccine services for those animals that were recently adopted through our facility. Please contact us at 770-887-6480 to leave a voice message. Calls are accessed remotely throughout the day and a staff member will contact you to schedule your puppy or kitten vaccine appointment. We are also available every Tuesday from 12-4pm for our food pantry recipients. We will continue to follow the guidelines set forth by the Center of Disease Control (CDC) regarding social distancing, hygiene and sanitation. Thank you for your patience during this time, on behalf of the Management, Staff, and Board of Directors we wish all of you safety and good health.

3/26/2020 CLOSURE TO THE PUBLIC – Effective today, March 26th, 2020 closing at 4pm.
Based on COVID 19 safety recommendations we have made the very difficult decision to stop all non essential clinic and surgical appointments for the safety and well being of our staff. Our phones and email will be monitored daily, the furs in our facility will receive the same incredible level of care as always. If you need to reach us , please use

Adoptions: Approved application and appointment only basis.
Fosters: Animals in foster care will remain under the care and supervision of the shelter/foster family.
Food Pantry: Available to current participants only. Tuesday Only from 12-2, with state issued photo ID.

This is a fluid situation and we are trying to take all things into consideration. Our leadership team will communicate regularly and keep you updated as this situation continues to evolve. Thank you for your consideration during this time. We wish everyone health and safety.

Debbie Bertsch, Executive Director
The Humane Society of Forsyth County Employees and Board Members

3/24/2020 Update of Services During Covid-19
As the Covid-19 health crisis continues the management and staff at the HSFC are committed to providing a safe environment for our employees and visitors by following the guidelines set forth by the Center for Disease Control (CDC). Our clinic and adoption services will remain open by appointment only and we will continue to practice social distancing, providing hand sanitizer for each visitor, and wiping surfaces and high traffic areas frequently throughout the day. To view our adoptable dogs please click or if you are interested in scheduling a clinic appointment please click If you have any questions regarding adoptions or clinic services you may contact us at 770-887-6480 or email us at for more information. We thank each of you for your continued support and on behalf of the staff, fosters, volunteers, and board members we wish each of you good health.

March 18, 2020

We hope this message finds you all well. We would like to take a moment to update you on the precautions our shelter will be taking considering the current outbreak of the Coronavirus COVID 19 as well as suggestions from federal and local government. We are taking the health of our employees, volunteers, clients, and community service very seriously and will be doing our best to ensure everyone can feel safe when coming into the shelter. The following changes will be made to our current schedule:


We will continue to report to the shelter, because we have precious furs that need to be taken care of. We are taking extra measures to clean and disinfect all surfaces, multiple times a day. We are here to check voicemail and email daily.


Effective 3/18/2020 to protect the health of our employees and the general public our adoption center will be closed unless you have a scheduled appointment:
If you are a serious adopter, please follow the steps outlined below:
1. If you are interested in adopting, please fill out and submit the pre-adoption application online. Applications can be found at
2. Once your application has been received and reviewed an associate will contact you to approve your application and schedule an appointment to meet the animal.
3. Appointments will be restricted to one family member at a time.
If you have questions or would like more information, please contact the adoption center at 770-887-6480.


We are not canceling appointments or clinics currently. We would like to limit our chance of exposure to the virus by limiting client interaction. Basically, if you are sick, think you may be sick or think you may have been exposed, please reschedule. Please think of us as your extended family, with our own families that could be at high risk. If you want to cancel your appointment, or reschedule for a later date, please know that we will do our best to accommodate your request. Please call and verify our availability before making the trip to the shelter.

Check-In Policy – we will limit access to the check-in area by providing each person with a number as they park at the facility. When your number is called you can come in with your animal. We will go through the process and get you out the door before we call in the next customer. This is for every clients safety.
Check-Out Policy – call ahead let us know you are on the way and we will bring your animal out. Please pay over the phone before pick up.

Food Pantry

Please call ahead and we will do our best to have it prepared for you in advance of your arrival, again to eliminate the potential exposure to germs.

Volunteers/Community Outreach Programs

All animal visitation and socialization are canceled at this time. All volunteering individuals and group programs will be canceled until further notice, effective immediately on 3/16/20.

Thank you for your consideration during this time.
We wish everyone health and safety.

Debbie Bertsch, Executive Director
The Humane Society of Forsyth County Employees and Board Members

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